The Record Collector

Reviews about The Record Collector

• Nick Cruz

  Nov, 24 2018
  ★ ☆ ☆ ☆ ☆
  This used to be one of my favorite record stores. I live about 2 hours away and would try to shop here every time I was in town. I even shopped here online.
  
  Record Store Day is one of my favorite days of the year. It's a legit holiday to me. I came here on RSD 2017, spent a small fortune, and had a GREAT time. I especially loved the official RSD tote I received with my purchase. I had it displayed in my home all year long.
  
  Today was RSD 2018 and of all the participating record stores, the ONLY place I wanted to go was here. I drove over 100 miles with my family (3 kids) to get here. With my 2017 tote in hand, I was happily greeted at the door by Sue. I showed her (and a male staff member) the tote I brought from last year. We spoke for a few minutes as I searched the selection in front. I slowly made my way around every inch of the store. The band performing even played an impromptu song about the rubiks cube my son was playing with. As I browsed the records, I placed my selections into my record tote. I was not sneaky about putting records in it and I had multiple conversations with staff members while I browsed.
  
  After about 1 hour of browsing, the store owner John walked up to me near the back of the store and forcibly grabbed my tote out of my hands and made a bee line for the register, telling Sue to ring up my purchase. Still confused, I approached the register to see/hear John telling Sue "he was stealing." Taken aback, I pleaded with the owners, swearing to them that I had no intentions of stealing records from them. John stormed off before I could finish my first sentence and had NO interest in having a conversation with me. I asked Sue and the other gentleman working that if my record bag was such an issue, why wasn't it addressed as soon as I walked through the door, showing it off? I even showed John my active duty military ID card, but it didn't change anything. My pleas fell on deaf ears. John could have resolved this situation at any moment but simply chose to label me as a common criminal. If I was trying to steal, I wouldnt have brought my family and spent so much time in their store. Even after my significant other pleaded with them, I was never given an apology for any miscommunication or perceived theft. I was simply instructed repeatedly to leave.
  
  My 2018 RSD has been ruined and this business has lost a die-hard customer for life. I will tell as many people as I can to steer clear of this business.

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